Privacy Policy

Privacy Policy for Lunar Love Music Inc.

Effective Date: 2024-11-20

At Lunar Love Music Inc. ("we", "our", or "the company"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By accessing or using our website, products, and services, you consent to the collection and use of your information in accordance with this policy.

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1. Information We Collect

We may collect the following types of personal information from you when you visit our website or interact with us:

- Personal Identification Information: Name, email address, phone number, mailing address, and other contact information.

- Account Information: If you create an account with us, we may collect your username, password, and other details related to your account.

- Payment Information: Credit card details or payment method data when you make a purchase.

- Usage Data: Information about how you interact with our website, including your IP address, browser type, device information, and browsing activity.

- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect data about your preferences and behavior on our website. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

- Providing Services: To provide and deliver our products and services to you.

- Communication: To respond to your inquiries, send you updates, newsletters, and promotional offers (if you have opted-in).

- Processing Transactions: To process payments, refunds, and manage your orders.

- Improving User Experience: To enhance our website, services, and customer support based on your feedback and usage patterns.

- Compliance and Legal Obligations: To comply with applicable laws and regulations, and to protect our legal rights.

 3. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We may share your personal information in the following circumstances:

- Service Providers: We may share your information with third-party vendors, contractors, or service providers who assist us in operating our website and providing services, such as payment processors, shipping companies, and email marketing platforms.

- Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal processes, protect our rights, or prevent fraud.

- Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Your Rights and Choices

Under Canadian law, you have certain rights regarding your personal information:

- Access and Correction: You may request access to your personal information and request corrections if it is inaccurate or incomplete.

- Withdrawal of Consent: You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal restrictions and contractual obligations.

- Opt-Out of Marketing: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in any promotional email we send or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and provide personalized content. You can manage cookie settings through your browser, including disabling cookies or receiving alerts when cookies are set.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party sites, and we are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

8. Children's Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes to how we handle your personal information, we will notify you by posting the updated policy on this page with a new effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Lunar Love Music Inc. 

Email: info@lunarlovemusic.com  

Phone: (647) 482-7532

Address: 8770 The Gore Road, Brampton, Ontario L6P 0B1, Canada

Website: https://lunarlovemusic.com/